Refund policy
Subricks, we want you to feel confident with every piece you purchase. If something is not right with your order, we are here to help. Our return policy follows a simple and straightforward process designed to keep your shopping experience easy and reliable.
You may request a return within 14 days of receiving your order. To be eligible for a return, the item must be unworn, unused, unwashed, and undamaged, with all original tags and packaging attached.
Items showing signs of wear, washing, stains, odors, alterations, damage, or any condition that prevents the product from being resold may not be accepted.
Sale items, gift cards, and products marked as final sale are not eligible for return unless they arrive damaged, defective, or incorrect.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible at Info@subrickswear.com. We may request photos or other information so we can review the issue and provide an appropriate solution.
Customers are responsible for return shipping costs unless the item received was damaged, defective, or incorrect. Original shipping charges are non-refundable.
Once your returned item is received, it will be inspected before approval. If your return is approved, the refund will be issued to your original payment method. Please allow additional time for your bank or payment provider to process and display the refund.
Please contact Info@subrickswear.com before sending any return. Items returned without first requesting a return may not be accepted.
We appreciate your support and want every Subricks purchase to represent the same quality, detail, and purpose behind our brand.