Shipping policy

Subricks, we take care in preparing every order so your items arrive safely and as smoothly as possible. This Shipping Policy explains how order processing, shipping, tracking, and delivery are handled.

Orders are generally processed within 2–5 business days after payment has been successfully confirmed. Processing times do not include weekends or public holidays. During sales, product launches, holidays, or periods of high order volume, additional processing time may be required.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow approximately 24–72 hours for the shipping carrier to update tracking information after your order has been dispatched.

Delivery times may vary depending on your location, selected shipping method, carrier operations, weather conditions, customs processing, holidays, and other circumstances outside our control. Any delivery timeframe displayed during checkout should be considered an estimate and cannot always be guaranteed.

Please carefully review your shipping address, apartment or unit number, postal code, email address, and contact information before completing your order. Subricks is not responsible for delays, unsuccessful deliveries, or lost packages caused by incorrect or incomplete shipping information provided during checkout.

If you notice an error in your shipping information after placing an order, please contact us as soon as possible at Info@subrickswear.com. We will do our best to help before the order is shipped, but changes cannot be guaranteed once processing or shipment has begun.

Once a package has been transferred to the shipping carrier, delivery may be affected by circumstances outside the control of Subricks. If your tracking information shows an unexpected delay, we recommend allowing additional time for the carrier to complete delivery.

If your package is marked as delivered but you cannot locate it, please check around your property, with household members or neighbors, and contact the shipping carrier using your tracking information. You may also contact us if additional order information is needed.

International orders, when available, may be subject to customs duties, import taxes, fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the responsibility of the customer.

Shipping charges paid at checkout are generally non-refundable, except where required by applicable law or when an order issue is caused by an error on our part.

For any questions about shipping, tracking, or your order, please contact us at Info@subrickswear.com.